Privacy Policy At Haelo, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
Information We Collect We may collect personal details such as your name, email address, shipping information, and payment details when you place an order. We also gather non‑personal data like browser type, device information, and site usage statistics to improve your shopping experience.
How We Use Your Information
To process and deliver your orders
To provide customer support and respond to inquiries
To improve our website, products, and services
To send updates, promotions, or policy changes (only if you opt‑in)
Data Protection We use secure payment gateways and encryption to protect your information. Your data will never be sold or shared with third parties, except as required to process your order (e.g., shipping carriers, payment processors).
Your Rights You may request access to, correction of, or deletion of your personal information at any time. You can also opt out of marketing communications by following the unsubscribe link in our emails.
Contact Us For questions or concerns about this Privacy Policy, please contact our Customer Service team at customerservice@myhaelo.com.